How to Fix Norton Secure VPN not Working?

How to Fix Norton Secure VPN not Working?

Norton Security VPN is part of Norton’s Virtual Private Network product and is used by millions of users worldwide. This type of network allows users to surf without generating any type of traffic history and use the internet safely. This Security company helps users to secure their online activity with secure your privacy with its intelligently designed system.

Norton Secure Vpn not Working


The Norton Security System keeps your passwords, bank account information, and credit card information safe when you’re using public Wi-Fi from your devices. Millions of users around the world are using the Norton Security System successfully. The software hides your identity while browsing the internet, and you can check without leaking any personal information. This is you can check it online. In case users face this problem like your Norton Secure VPN not Working on Windows 10, Mac for that users are stretching online solutions to solve this problem. In this blog, we define reasons with easy solutions. You can study this entire blog without skipping any segments. 

Here are the Simple Methods for Norton Secure Vpn, not Working :

Method First: Look out the Internet settings 

One of the main reasons behind Norton VPN not loading is a slow internet connection. If you are facing difficulty starting the Norton Secure VPN, then you must check your internet connection first. You can also check your internet connection by clicking on If you can access the website, it means your connection is stable. If not, you need to move on to the next method.

Method Second: Allow VPN through Windows firewall

Another step you need to follow is to see whether you have allowed your VPN through the Windows Firewall, as it is programmed to block VPNs. If there are no other issues, enabling the Norton Secure Network will start running. 

Steps to follow are mentioned:

  • Go to Start > Type “Allow an app through Windows Firewall” and then hit the “Enter” key.
  • Go to the “Change Settings” option.
  • Now, click on “Allow another program.
  • Choose the program you want to add or click Browse to find Norton Secure VPN software, and then click OK.
  • Check if you can connect again.


Method Third: Run Windows Update

Look out this reason Norton Secure VPN isn’t working is that users need to run a system update. Microsoft provides regular updates through which you are able to fix the issues that are VPN-related.

  • Users enter Start > Type “windows update” in the search box and then click on “Windows Update” to proceed.
  • In the Windows Update lookout for updates and install the available updates.
  • After the update is complete, restart your Windows system.
You may also Read- How to Install Norton 360 Antivirus on Your Computer?

Method Fourth: Reinstall Norton Secure VPN

If users have completed the steps and if you were still unable to resolve the problem users may need to reinstall your VPN. 

Just check the simple Follow the simple steps for reinstall the VPN on your system.

  • Users enter on Right-click Start and choose Programs and Features option 
  • From the list of programs, locate Norton Secure VPN, click on it, and then select Uninstall.
  • Users follow the options to complete the successful uninstallation of the VPN program.
  • If your VPN is still available after uninstalling it, tab on right-click Start and select Run.
  • Type ncpa.CPL and users press the enter tab to open the Network Connections window.
  • Under Network Connections, right-click on the WAN Miniport labeled your VPN.
  • Select Delete
  • Click Start and select Settings.
  • Go to Network & Internet.
  • Select VPN. If you see your VPN as available, delete it.
  • After completing the uninstallation process, go ahead and install the Norton Secure VPN software on the official website.

How to Fix Norton Secure VPN not Working on Windows 10?

Norton Secure VPN can be used to change your IP address, data traffic, and can protect all your online privacy when you are browsing the web. However, the majority of users report that Norton Secure VPN working on Windows their devices and that they are stuck trying to connect, are frequently disconnected, and have other issues. If all this sounds familiar on your device, then users can check out the below troubleshooting steps to fix it.

Let’s have a look at the solutions :

Solution First – Check Your Internet Connection

Users look out the below-given points :

  • launch Norton Secure VPN.
  • Go to the top-right corner users have to enter on the icon and then tab on the sign-out button. 
  • Enter on the settings option and press Quick Norton Secure VPN.
  • Users need to restart their devices.
  • After restarting your device, launch Norton Secure VPN and sign in with your Norton account.
Related Blogs- How to Fix Norton Security Error 3039 1?

Solution Second – Update your Norton Secure VPN:

Here are some steps that show how you can update your Norton Secure VPN:

  • First, go to the notification window enter on Update.
  • On the website that opens, you need to sign in to your account.
  • Now, follow all the on-screen instructions to complete the updating process.


Solution Third – Restart Your Norton Secure VPN:

  • First, you need to press Windows + R to open the Run dialogue box.
  • Now, type the following text (services. MSC) and press Enter.
  • Scroll down the list of services in the Services window to find the Norton Secure VPN service.
  • Next, right-click the Norton secure VPN service and select Stop.
  • Once again, right-click the Norton Secure VPN icon and select Start.

Solution 4- Update your Graphics Drivers:

For updating your Graphics Drivers look at the following steps below:

  • First, to open the run dialogue box, press the Windows + R keys.
  • Enter the following text (devmgmt. msc) after typing it.
  • Now, in the device manager window, you need to double-click on the Display adapters.
  • Next, right-click on the HD graphics card and then select Properties.
  • On the driver tab, you need to check whether the graphics card driver is outdated If you see that your graphics driver is outdated, then you need to update the download and then install the latest version of the graphics card driver.
  • Now, select your graphics card manufacturer.
  • Restart your computer and check if the issue has been resolved or not.

Check the Steps for Mac :

Turn on VPN

  • Users open your Norton device security program on your mac
  • Enter Turn On next to Secure VPN  on your Norton window.
  • Continue after reading the on-screen instructions.
  • Allow creating a new VPN profile on your Mac if requested.

Examine the Network Problems  

If users were recently able to connect to Norton Secure VPN on the same network, wait a few minutes before reconnect to  Norton Secure VPN again.

Some networks may not allow VPN connections and use network or firewall settings to limit VPN access.You see this issue when you initially connect to Secure VPN, it could be because of your network or firewall settings.

If this error message appears repeatedly, go to a different network and connect to your device’s mobile data connection.

  • If people run into this problem again
  • Users restart  the Norton Secure VPN 

Restart Norton Secure VPN 

If you have Norton Secure VPN as part of Norton 360 on Mac, restart your device.

  • Users go to open the Norton Secure VPN.
  • Check on the top-right corner, enter the user icon, 
  • You have to press the Sign out tab.
  • Click the settings icon \ and click Quit Norton Secure VPN.
  • Restart your device.
  • Users need to Open Norton Secure VPN and sign in using your account.

Connect with us for Norton Secure Vpn not Working :

Most users use the use Norton secure VPN and users prefer to use it. In case your Norton Secure Vpn not Working for that user’s searching solution online. Here we provided the easy with a simple solution to solve this problem In case are not ok these methods and they need live support to solve this problem, Connect with Norton’s support team. Just drop your email on support mail  Experts will assist you in a second and provide you a solution without any trouble. 

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